Return & Refund Policy

Return Eligibility
You may request a return within 7 days of receiving your item. To be eligible:
1.The item must be unused and in original condition.
2. The item must be in its original packaging.

Non-Returnable Items

1.  Used or damaged products
2. Customized or special-order items
3. Clearance  items

Return Process
To initiate a return, please contact our support team with your order number and reason for return.

Refund Process
After receiving and inspecting the returned item:

- Approved refunds will be processed within 5–7 business days
- Refunds will be issued to the original payment method

Late or Missing Refunds
If you haven’t received your refund, please check your bank account or contact your payment provider.

Exchange Policy
We only replace items if they are defective or damaged.

Support: 24/7
Phone : +1 (202) 518-7212
E-mail : support@comfoterr.store
Address :  1314 Belmont Dr, San Marcos, TX 78666, USA